Features

Powerful AI-driven capabilities for exceptional customer support

AiGNT Features

Powerful AI-driven capabilities for exceptional customer support

Intelligent AI Responses

1. Intelligent AI Responses

Contextual Understanding

Our AI core parses diverse formats and continuously retrains on new content, learning domain-specific terminology to deliver precise answers.

Automated Workflows

Beyond simple Q&A, AiGNT can initiate complex tasks—scheduling meetings, creating support tickets, processing orders, and more with built-in integrations.

Dynamic Learning

As new documents are uploaded or existing ones updated, the system retrains in real time, ensuring your bot's knowledge remains current without manual intervention.

Multi-Tenant Architecture

2. True Multi-Tenant Architecture

Secure Isolation

Each client's data—conversations, analytics, documents—is stored in completely separate data silos, guaranteeing privacy and compliance.

Brand Customization

Configure logos, color schemes, fonts, bot persona, and welcome messages individually for each tenant through a centralized dashboard.

API Key Governance

Generate, rotate, and revoke API keys instantly, with granular permission controls and audit logging for full governance.

Document Processing

3. Effortless Document & Web Scraping

Universal Format Support

From Word docs to complex slide decks and plain text files, our ingestion pipeline extracts key concepts and indexes them for rapid retrieval.

Website Crawling

Automatically scrape your site to enrich the model, ensuring your chatbot has the latest information from your web content.

Semantic Search

We employ state-of-the-art embedding algorithms to transform content into high-dimensional vectors, enabling lightning-fast semantic search.

Customizable Interface

4. Fully Customizable Interface

Drag-and-Drop Positioning

Place your chatbot anywhere on your website—corner, center, or full-screen—with our intuitive drag-and-drop interface builder.

Theme Customization

Match your brand identity with custom colors, fonts, button styles, and animations to create a seamless user experience.

Multilingual Support

Engage global audiences with support for over 100 languages, with automatic language detection and real-time translation.

Backend Integrations

5. Seamless Backend Integrations

Database Connectivity

Connect your chatbot directly to your databases—SQL, NoSQL, or graph—for real-time data access without complex middleware.

Third-Party Services

Integrate with CRMs, ticketing systems, payment processors, and more through our extensive library of pre-built connectors.

Custom API Development

Our professional services team can build custom integrations for proprietary systems with full documentation and support.

Coming Soon

Exciting new capabilities on our roadmap

Voice-to-Voice Conversations

Our upcoming voice interface will enable natural, human-like conversations with your chatbot through any device, making support accessible to everyone.

Voice-to-Voice Conversations

Advanced Analytics Dashboard

Gain deeper insights with our enhanced analytics suite, featuring sentiment analysis, conversation flow mapping, and predictive user intent modeling.

Advanced Analytics Dashboard

Mobile SDK

Embed AiGNT directly into your iOS and Android applications with our comprehensive mobile SDK, complete with offline capabilities.

Mobile SDK