Features
Powerful AI-driven capabilities for exceptional customer support
AiGNT Features
Powerful AI-driven capabilities for exceptional customer support
1. Intelligent AI Responses
Contextual Understanding
Our AI core parses diverse formats and continuously retrains on new content, learning domain-specific terminology to deliver precise answers.
Automated Workflows
Beyond simple Q&A, AiGNT can initiate complex tasks—scheduling meetings, creating support tickets, processing orders, and more with built-in integrations.
Dynamic Learning
As new documents are uploaded or existing ones updated, the system retrains in real time, ensuring your bot's knowledge remains current without manual intervention.
2. True Multi-Tenant Architecture
Secure Isolation
Each client's data—conversations, analytics, documents—is stored in completely separate data silos, guaranteeing privacy and compliance.
Brand Customization
Configure logos, color schemes, fonts, bot persona, and welcome messages individually for each tenant through a centralized dashboard.
API Key Governance
Generate, rotate, and revoke API keys instantly, with granular permission controls and audit logging for full governance.
3. Effortless Document & Web Scraping
Universal Format Support
From Word docs to complex slide decks and plain text files, our ingestion pipeline extracts key concepts and indexes them for rapid retrieval.
Website Crawling
Automatically scrape your site to enrich the model, ensuring your chatbot has the latest information from your web content.
Semantic Search
We employ state-of-the-art embedding algorithms to transform content into high-dimensional vectors, enabling lightning-fast semantic search.
4. Fully Customizable Interface
Drag-and-Drop Positioning
Place your chatbot anywhere on your website—corner, center, or full-screen—with our intuitive drag-and-drop interface builder.
Theme Customization
Match your brand identity with custom colors, fonts, button styles, and animations to create a seamless user experience.
Multilingual Support
Engage global audiences with support for over 100 languages, with automatic language detection and real-time translation.
5. Seamless Backend Integrations
Database Connectivity
Connect your chatbot directly to your databases—SQL, NoSQL, or graph—for real-time data access without complex middleware.
Third-Party Services
Integrate with CRMs, ticketing systems, payment processors, and more through our extensive library of pre-built connectors.
Custom API Development
Our professional services team can build custom integrations for proprietary systems with full documentation and support.
Coming Soon
Exciting new capabilities on our roadmap
Voice-to-Voice Conversations
Our upcoming voice interface will enable natural, human-like conversations with your chatbot through any device, making support accessible to everyone.
Advanced Analytics Dashboard
Gain deeper insights with our enhanced analytics suite, featuring sentiment analysis, conversation flow mapping, and predictive user intent modeling.
Mobile SDK
Embed AiGNT directly into your iOS and Android applications with our comprehensive mobile SDK, complete with offline capabilities.